HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED
Chennai, Tamil Nadu, India
Fully remote
Troubleshooting cases management
Project plan creation
Customer satisfaction
You will be responsible for the successful execution of our diverse troubleshooting cases starting with the customer inquiry until the successful completion of site works
Job Summary
You will be responsible for the successful execution of our diverse troubleshooting cases starting with the customer inquiry until the successful completion of site works.
As the first point of contact to the customer you ensure customer satisfaction with your open and proactive communication.
You will be responsible for regular project reporting to management and whenever you see improvement potential in your project or in the general project execution you share your knowledge with the team.
Matching Summary
You will be responsible for the successful execution of our diverse troubleshooting cases starting with the customer inquiry until the successful completion of site works.