#SGUNITEDJOBS- L1/L2 Production Support (UNIX / SQL)/ Application Support

ITCAN PTE. LIMITED

Singapore
Not specified
L1/l2 production support
Unix environment
Sql database
ITCAN PTE. LIMITED is seeking an L1/L2 Production Support professional specializing in UNIX and SQL to provide technical support for banking applications. The role involves troubleshooting, monitoring system performance, and collaborating with development teams to enhance system reliability

Job Summary

  • The role involves providing Level 1 and Level 2 support for critical banking applications and systems.
  • Candidates are responsible for monitoring system performance, detecting anomalies, and ensuring service uptime in accordance with SLAs.
  • The position requires performing root cause analysis on recurring issues and documenting solutions for future reference.

Matching Summary

Match Score: 75

ITCAN PTE. LIMITED is seeking an L1/L2 Production Support professional specializing in UNIX and SQL to provide technical support for banking applications. The role involves troubleshooting, monitoring system performance, and collaborating with development teams to enhance system reliability.

Skills & Requirements

Must-have

  • L1/L2 Production Support
  • UNIX environment
  • SQL database
  • Incident ticket management
  • Root cause analysis

Nice-to-have

  • Collaboration with development teams
  • System improvement recommendations
  • Documentation of best practices

Key Requirements

  • Experience with UNIX and SQL
  • Ability to troubleshoot technical issues
  • Knowledge of banking application systems

Work Rights

Not specified

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