Xfinity Retail Service Associate

Sky (Comcast)

Farmington, NM, United States
Base: $18.56; bonus/equity: most sales positions e...
Mobile activation and troubleshooting
Customer education on devices
Handling service escalations
Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Handles mobile activation, education, troubleshooting, and escalations while assisting with operational priorities.
  • Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need when it matters most.

Matching Summary

Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $18.56; Bonus/Equity: Most sales positions eligible for Commission, most non-sales positions eligible for Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activation and troubleshooting
  • Customer education on devices
  • Handling service escalations
  • Processing returns and exchanges
  • Maintaining store organization

Nice-to-have

  • Enthusiasm for technology
  • Teamwork and collaboration
  • Customer-focused approach
  • Resilience and self-motivation

Key Requirements

  • 0-2 Years Relevant Work Experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter