Base: $19-24ph; bonus/equity: 401k match + potenti...
On-site
2+ years customer service experience
Advanced practice management software knowledge
Ability to work nights weekends holidays
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly
Job Summary
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
Employees receive competitive compensation ranging from $19-24 per hour along with comprehensive health benefits starting day one.
The company offers significant growth opportunities including unlimited ER CE credits and annual travel stipends up to $2,500.
Matching Summary
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
Salary
Base: $19-24/hr; Bonus/Equity: 401K match and potential equity after one year; Benefits: Comprehensive health/wellness, paid parental leave, travel stipend
Skills & Requirements
Must-have
2+ years customer service experience
Advanced practice management software knowledge
Ability to work nights weekends holidays
Willingness to work in noisy odorous environment
Strong multitasking in high stakes environments
Nice-to-have
High emotional intelligence and empathy
Creative problem solving for customer needs
Humility and team-focused mindset
Curious nature seeking continuous learning
Key Requirements
2+ years of customer service experience
Availability for rotating night weekend holiday shifts
Comfort working in high noise and odor environments