Digital Account Specialist I

TBK Bank

Base: $16.54 - $22.67 ph; bonus/equity: not specif...
Process online account applications accurately
Handle incoming customer calls and emails
Follow cip and know your customer procedures
The role serves as a key member of the online account opening team focused on delivering exceptional service to banking customers

Job Summary

  • The role serves as a key member of the online account opening team focused on delivering exceptional service to banking customers.
  • Employees must ensure accuracy in documentation while adhering to strict bank policies and consumer compliance regulations.
  • The position offers competitive hourly compensation ranging from $16.54 to $22.67 along with medical, dental, vision, and 401k benefits.

Matching Summary

The role serves as a key member of the online account opening team focused on delivering exceptional service to banking customers.

Salary

Base: $16.54 - $22.67 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Time Off, 401k

Skills & Requirements

Must-have

  • Process online account applications accurately
  • Handle incoming customer calls and emails
  • Follow CIP and Know Your Customer procedures

Nice-to-have

  • Passionate and collaborative team member
  • Strong work ethic and detail-oriented
  • Eager to learn new banking tasks

Key Requirements

  • High school diploma required
  • 2+ years customer service experience in banking
  • 3+ years account opening experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter