German-speaking L1 Support Specialist - Night Shift - Debrecen

unistrasi.it

Debrecen
Base: 44.200 huf; bonus/equity: not specified; ben...
Hybrid
German and english language proficiency
2 years of service desk experience
It troubleshooting skills
The Service Desk Level 1 Agent serves as the first point of contact for technical assistance. This role involves managing incidents and service requests while ensuring customer satisfaction. Unisys offers a supportive team environment with opportunities for continuous learning and development

Job Summary

  • The Service Desk Level 1 Agent serves as the first point of contact for technical assistance. This role involves managing incidents and service requests while ensuring customer satisfaction. Unisys offers a supportive team environment with opportunities for continuous learning and development.

Matching Summary

The Service Desk Level 1 Agent serves as the first point of contact for technical assistance. This role involves managing incidents and service requests while ensuring customer satisfaction. Unisys offers a supportive team environment with opportunities for continuous learning and development.

Salary

Base: 44.200 HUF; Bonus/Equity: Not specified; Benefits: Private Health Insurance, Home office allowance

Skills & Requirements

Must-have

  • German and English language proficiency
  • 2 years of service desk experience
  • IT troubleshooting skills

Nice-to-have

  • Understanding of QSR environment
  • Strong customer service orientation
  • Collaborative mindset

Key Requirements

  • C1 level German proficiency
  • Experience with Windows and network environments

Work Rights

Not specified

Tailored Resume

Cover Letter