Flex Program Manager, Flex In-Station Experience, SSD
Amazon
Tempe, AZ, US
On-site
Strategic planning for operational efficiency
Cross-functional stakeholder collaboration
Data-driven problem solving and root cause analysis
Amazon is seeking a Flex Program Manager to enhance the delivery partner experience within its Flex In-Station Experience team in Tempe, AZ. The role involves strategic planning, stakeholder collaboration, and operational oversight to ensure a high-quality experience for delivery partners
Job Summary
This role owns end-to-end roadmaps related to the Delivery Partner pickup experience with a specific focus on quality within the process.
The team drives a vision of a world-class station experience ensuring every interaction from check-in to load-out is fast, reliable, and consistent.
Candidates must navigate ambiguities by applying creative problem-solving skills while working closely with finance, marketing, and engineering teams.
Matching Summary
Match Score: 85
Amazon is seeking a Flex Program Manager to enhance the delivery partner experience within its Flex In-Station Experience team in Tempe, AZ. The role involves strategic planning, stakeholder collaboration, and operational oversight to ensure a high-quality experience for delivery partners.
Skills & Requirements
Must-have
Strategic planning for operational efficiency
Cross-functional stakeholder collaboration
Data-driven problem solving and root cause analysis
Project milestone tracking and reporting
Risk identification and mitigation strategies
Nice-to-have
Thrives in ambiguous environments
Strong autonomous work capabilities
Excellent communication with diverse stakeholders
Business owner mindset with performance focus
Key Requirements
Ability to travel up to 25% of the time
Experience operationalizing levers to drive high performance
Proven track record in program management and scaling initiatives