The Reservations and Groups Coordinator position at Sofitel Brisbane Central is focused on managing group bookings and ensuring a high standard of customer service while promoting a positive team environment. The role emphasizes the importance of communication, organization, and problem-solving skills to effectively handle group reservations and enhance guest experiences
Job Summary
Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
You will join a caring environment and a team where you can be all you are.
Great talent deserves great rewards so here's just some of what we are able to offer: Training and development programs, Discount card to be used in Accor hotels worldwide, Complimentary stays in UK hotels.
Matching Summary
Match Score: 75
The Reservations and Groups Coordinator position at Sofitel Brisbane Central is focused on managing group bookings and ensuring a high standard of customer service while promoting a positive team environment. The role emphasizes the importance of communication, organization, and problem-solving skills to effectively handle group reservations and enhance guest experiences.
Skills & Requirements
Must-have
group bookings management
inventory management
payment and cancellation management
guest complaint handling
Accor brand standards implementation
Nice-to-have
positive working environment
developing positive team spirit
responsible hospitality pioneer
Key Requirements
Previous experience in a similar role is preferable
Clear oral/written communication
Exemplary time management and organizational skills