Sales Affiliates : Team Manager

MiWay

Midrand, Gauteng, ZA
On-site
Monitoring individual performance
Real-time support
Query resolution
Manages individuals within a team e.g. call centre agents / consultants within the communication centre

Job Summary

  • Manages individuals within a team e.g. call centre agents / consultants within the communication centre.
  • Ensures that the team reaches target by monitoring individual performance on a constant basis.
  • We believe that technology and innovation have infinite possibilities when it's inspired by humans by you.

Matching Summary

Manages individuals within a team e.g. call centre agents / consultants within the communication centre.

Skills & Requirements

Must-have

  • monitoring individual performance
  • real-time support
  • query resolution
  • drive leads and service targets
  • reporting and communication

Nice-to-have

  • cultivates innovation
  • customer focus
  • being resilient
  • agile values and principles

Key Requirements

  • Grade 12 / Standard 10 / NQF 4
  • Tertiary qualification / NQF 5
  • RE5 Certificate
  • STI FAIS credits
  • 1 to 5 years sales experience
  • Previous team management experience

Work Rights

Not specified

Tailored Resume

Cover Letter