The Technical Support Engineer will be responsible for all aspects of contract set up, maintenance & troubleshooting, system calibration, technical support & documentation including warranty investigations
Job Summary
The Technical Support Engineer will be responsible for all aspects of contract set up, maintenance & troubleshooting, system calibration, technical support & documentation including warranty investigations.
In this role you will be responsible for AVR set up, Field Engineering & Commissioning, Maintenance & Troubleshooting, System Calibration, Technical Support & Documentation, Safety Compliance, and Project Management.
We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Matching Summary
The Technical Support Engineer will be responsible for all aspects of contract set up, maintenance & troubleshooting, system calibration, technical support & documentation including warranty investigations.
Skills & Requirements
Must-have
Generator excitation systems
AVR maintenance and troubleshooting
Electrical principles and power electronics
Diagnostic and test tools
Customer/supplier facing role
Nice-to-have
Generator OEM familiarity
Problem-solving and decision-making
Flexible working patterns
Team collaboration and solo work
Key Requirements
Degree or experience in Electrical Engineering
Proven experience in a customer/supplier facing role