Patient Access Specialist - Cardiology - Full-time (park Ridge)

Advocate Health

Park Ridge, IL, US
Base: $20.80 - $31.20; bonus/equity: not specified...
In-person
Excellent telephone customer service skills
Adheres to emr processes
Accurately verifies patient insurance
Advocate Health is seeking a full-time Patient Access Specialist for its Cardiology department in Park Ridge, IL. The role involves managing patient calls, scheduling appointments, and ensuring insurance verification to facilitate quality patient care

Job Summary

  • Triages calls and schedules appointments in accordance with department standards to promote safety and positive clinical outcomes.
  • Accurately verifies the patient's insurance using approved software systems and registers patients in EPIC.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Access Specialist for its Cardiology department in Park Ridge, IL. The role involves managing patient calls, scheduling appointments, and ensuring insurance verification to facilitate quality patient care.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Excellent telephone customer service skills
  • Adheres to EMR processes
  • Accurately verifies patient insurance
  • Registers patients in EPIC
  • Follows service recovery procedures

Nice-to-have

  • Demonstrate Behaviors of Excellence
  • Participates in process improvement initiatives
  • Professional demeanor
  • Bilingual in Spanish preferred

Key Requirements

  • High school diploma or equivalent
  • 1 year in a medical setting or equivalent
  • 2-3 years of customer service experience
  • Experience handling difficult callers
  • Basic knowledge of managed care
  • Previous insurance verification experience preferred

Work Rights

Not specified

Tailored Resume

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