Solutions Architect

Intercom

San Francisco, United States
Ote: $212,000 - $257,000; bonus/equity: corporate ...
On-site
Api integrations
Ai-driven automation strategies
Customer support technologies
As a Solutions Architect, you’ll be a trusted technical advisor to our customers, helping them integrate, deploy, and maximize the value of Intercom and Fin, our AI Agent

Job Summary

  • As a Solutions Architect, you’ll be a trusted technical advisor to our customers, helping them integrate, deploy, and maximize the value of Intercom and Fin, our AI Agent.
  • You’ll help businesses unlock the full potential of Intercom and Fin, ensuring seamless implementation and long-term success.
  • We are a well-treated bunch, with awesome benefits!

Matching Summary

As a Solutions Architect, you’ll be a trusted technical advisor to our customers, helping them integrate, deploy, and maximize the value of Intercom and Fin, our AI Agent.

Salary

OTE: $212,000 - $257,000; Bonus/Equity: Corporate bonus program or sales incentive, stock in form of RSUs; Benefits: Comprehensive medical, dental, and vision coverage, flexible PTO, 401k plan & match

Skills & Requirements

Must-have

  • API integrations
  • AI-driven automation strategies
  • customer support technologies
  • REST APIs, JavaScript, HTML, CSS

Nice-to-have

  • customer success platforms
  • fast-paced environments
  • strategic guidance

Key Requirements

  • 4+ years of experience
  • SaaS company experience
  • Deep understanding of AI-driven automation, LLMs
  • Experience with security reviews
  • Proof of eligibility to work in the United States

Work Rights

Proof of eligibility to work in the United States is required

Tailored Resume

Cover Letter