Customer Service Representative

ZOLL Medical Corporation

Atlanta, GA, US
Base: $20.00 to $25.00 ph; bonus/equity: not speci...
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Two plus years customer support experience
Experience with ms office and sql
Ability to troubleshoot technical issues over phone
** ZOLL Medical Corporation is seeking a Hybrid Customer Service & Technical Support Representative to join their team in Atlanta, GA. This role involves providing customer service and technical support for their medical devices, particularly the WatchPAT®️ home sleep apnea test, while contributing to the company’s mission of improving patient outcomes. **

Job Summary

  • The role involves providing customer service and technical support for Itamar Medical products including the WatchPAT family.
  • Employees will receive incoming calls and emails to troubleshoot, research, and resolve inquiries in a timely manner.
  • The position offers a hybrid work model with an hourly pay rate ranging from $20.00 to $25.00.

Matching Summary

Match Score: 75

** ZOLL Medical Corporation is seeking a Hybrid Customer Service & Technical Support Representative to join their team in Atlanta, GA. This role involves providing customer service and technical support for their medical devices, particularly the WatchPAT®️ home sleep apnea test, while contributing to the company’s mission of improving patient outcomes. **

Salary

Base: $20.00 to $25.00 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive plans available at www.zollbenefits.com

Skills & Requirements

Must-have

  • Two plus years customer support experience
  • Experience with MS Office and SQL
  • Ability to troubleshoot technical issues over phone

Nice-to-have

  • Salesforce experience preferred
  • Technical education background
  • High-energy self-motivated professional
  • Quick learner for wide range of topics

Key Requirements

  • Associate's Degree preferred
  • Two plus years working as customer support representative
  • Remote work station capability required

Work Rights

Not specified

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