Sales Operations Supervisor

Baxter

Unknown, Unknown, US
$88,000 - $121,000 annually; sales incentive plan ...
Customer support team leadership
Call center operations management
Order processing and entry
Lead a high-performing customer support team to deliver exceptional service, overseeing daily operations of the Capital Call Center

Job Summary

  • Lead a high-performing customer support team to deliver exceptional service, overseeing daily operations of the Capital Call Center.
  • Manage a team of nine Customer Service Administrators, ensuring precise processing of customer calls, proposals, and purchase orders.
  • Baxter offers comprehensive compensation and benefits packages including medical and dental coverage, ESPP, 401(k) with company match, and generous paid time off.

Matching Summary

Lead a high-performing customer support team to deliver exceptional service, overseeing daily operations of the Capital Call Center.

Salary

$88,000 - $121,000 annually; Sales Incentive Plan (SIP); Comprehensive benefits package

Skills & Requirements

Must-have

  • customer support team leadership
  • call center operations management
  • order processing and entry
  • process improvement initiatives
  • cross-functional team coordination

Nice-to-have

  • courage, trust, and collaboration
  • ownership and meaningful impact
  • efficient and effective operations
  • continuous improvement mindset
  • problem-solving and communication

Key Requirements

  • Bachelor's degree in Business
  • Minimum 5 years of customer service experience
  • Working knowledge of Microsoft Office (Word, Excel)
  • Ability to administer policies and perform problem resolution
  • Familiarity with operational competencies

Work Rights

Authorized to work for any employer in the U.S.

Tailored Resume

Cover Letter