Sales Floor Dept Supervisor - Appliances-cabinets-millwork

Lowes Companies Inc

Joplin, MO, United States
On-site
Customer service excellence
Team leadership and coaching
Sales and service objectives
Lowe's is seeking a Sales Floor Department Supervisor for their Joplin, MO location, responsible for leading a team to enhance customer experience while ensuring store operations run smoothly. The ideal candidate should have retail experience, strong leadership skills, and the ability to provide exceptional customer service

Job Summary

  • Lead and enable a team of associates to deliver the best possible customer experience, including coaching, training, delegating, and managing performance.
  • Engage in customer-facing activities such as greeting customers, clarifying needs, identifying solutions, and closing sales, alongside non-customer-facing tasks like down stocking and inventory management.
  • Supervise associates in other departments as needed, requiring broad product knowledge and the ability to engage across different areas of the store.

Matching Summary

Match Score: 85

Lowe's is seeking a Sales Floor Department Supervisor for their Joplin, MO location, responsible for leading a team to enhance customer experience while ensuring store operations run smoothly. The ideal candidate should have retail experience, strong leadership skills, and the ability to provide exceptional customer service.

Skills & Requirements

Must-have

  • Customer service excellence
  • Team leadership and coaching
  • Sales and service objectives
  • Store safety procedures
  • Product knowledge across departments

Nice-to-have

  • Inspiring customer-focused behavior
  • Proactive communication with management
  • Adaptability to store needs

Key Requirements

  • High School Diploma or equivalent and 3 years retail experience OR 5 years retail experience
  • 1 year customer service experience
  • Experience providing direction or supervision to teams
  • Experience supporting training and development of associates
  • Experience using Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter