24/7 shift availability including nights and weekends
Strong time management and independent work ability
The role serves as the primary interface between Amazon and third-party sellers, focusing on successful onboarding and ongoing operational support
Job Summary
The role serves as the primary interface between Amazon and third-party sellers, focusing on successful onboarding and ongoing operational support.
Candidates must demonstrate excellent written and verbal communication in both English and Hindi while adhering to strict service level agreements.
The position requires flexibility to work 24/7 shifts and the ability to collaborate across departments like Payments and Merchant Investigations to resolve complex issues.
Matching Summary
The role serves as the primary interface between Amazon and third-party sellers, focusing on successful onboarding and ongoing operational support.
Skills & Requirements
Must-have
Fluent English and Hindi communication skills
24/7 shift availability including nights and weekends
Strong time management and independent work ability
Experience with MS Office Excel and web browsers
Nice-to-have
Previous customer service environment experience
Interest in e-commerce and retail business acumen
Proactive approach to process improvement
Ability to handle sensitive seller issues professionally
Key Requirements
Any Graduation degree required
Fluency in Hindi language mandatory
Technical proficiency with computers and internet tools