Collections Call Center Agent

Intrum

Athens, Greece
Hybrid
Excellent verbal communication skills
Strong active listening and negotiation
Ability to work in deadline-driven environment
The role involves directly contacting debtors via dialer to negotiate payment plans and resolve delinquent accounts

Job Summary

  • The role involves directly contacting debtors via dialer to negotiate payment plans and resolve delinquent accounts.
  • Candidates must demonstrate strong influencing skills to understand reasons for delinquency and advise on proper payment arrangements.
  • Intrum offers a hybrid work model combining work from home and office along with rich training and development activities.

Matching Summary

The role involves directly contacting debtors via dialer to negotiate payment plans and resolve delinquent accounts.

Skills & Requirements

Must-have

  • Excellent verbal communication skills
  • Strong active listening and negotiation
  • Ability to work in deadline-driven environment

Nice-to-have

  • Supportive international work culture
  • Hybrid work model availability
  • Commitment to career development

Key Requirements

  • Effective problem analysis and resolution skills
  • Capability to manage multiple responsibilities
  • Meeting production goals like promise-to-pay

Work Rights

Not specified

Tailored Resume

Cover Letter