Base: £26,000; bonus/equity: annual bonus based on...
Hybrid (3 days in newport pagnell office for the first 6 months, then moving to milton keynes office)
Customer service experience
Financial difficulty assistance
Affordability assessments
Santander Consumer Finance is seeking a Financial Support Agent on a 12-month fixed-term contract in Newport Pagnell, UK. The role involves providing empathetic assistance to customers facing financial difficulties, requiring strong communication and negotiation skills
Job Summary
The Financial Support Agent is responsible for providing empathetic, compliant, and solutions-focused assistance to customers experiencing financial difficulty.
Responsibilities will include managing inbound and outbound customer interactions, conducting affordability assessments, and providing appropriate financial signposting.
We have a range of benefits available which include a competitive salary of £26,000, 25 days holiday per annum, plus bank holidays, and an annual bonus based on personal and company performance.
Matching Summary
Match Score: 85
Santander Consumer Finance is seeking a Financial Support Agent on a 12-month fixed-term contract in Newport Pagnell, UK. The role involves providing empathetic assistance to customers facing financial difficulties, requiring strong communication and negotiation skills.
Salary
Base: £26,000; Bonus/Equity: Annual bonus based on personal and company performance; Benefits: 25 days holiday per annum, plus bank holidays, £500 flexible benefit allowance, generous pension contributions, employee assistance programme, sharesave scheme, gym passes at a reduced rate