Customer Success Director

Impact

New York, US
Base: $110,000 - $135,000 py; bonus/equity: 25% va...
On-site
Enterprise-level client relationships
Strategic, goal-driven account plans
Digital marketing ecosystem understanding
As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth

Job Summary

  • As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth.
  • Your contribution will be essential to our clients' success and the growth of our business.
  • At impact.com, we believe that when you’re happy and fulfilled, you do your best work.

Matching Summary

As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth.

Salary

Base: $110,000 - $135,000 per year; Bonus/Equity: 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award; Benefits: Strong extended health benefits, flexible working, health and wellness support, parental support, technology financial support

Skills & Requirements

Must-have

  • Enterprise-level client relationships
  • Strategic, goal-driven account plans
  • Digital marketing ecosystem understanding
  • SaaS and marketing tools proficiency
  • Critical thinking and problem-solving

Nice-to-have

  • Affiliate & Partnerships Industry Fundamentals Certification

Key Requirements

  • 5+ years Account Management or Customer Success experience
  • Bachelor's Degree or equivalent experience
  • Strong understanding of the digital marketing ecosystem
  • Proficient in leveraging technology solutions

Work Rights

Not specified

Tailored Resume

Cover Letter