The Legal Technical Specialist plays a key role in ensuring TAL delivers fair, timely and well‑reasoned outcomes for members across Income Protection, Life and TPD claims
Job Summary
The Legal Technical Specialist plays a key role in ensuring TAL delivers fair, timely and well‑reasoned outcomes for members across Income Protection, Life and TPD claims.
Produce clear, legally sound and empathetic adverse decision correspondence that supports fair and transparent outcomes.
We foster a culture where everyone belongs.
Matching Summary
The Legal Technical Specialist plays a key role in ensuring TAL delivers fair, timely and well‑reasoned outcomes for members across Income Protection, Life and TPD claims.
Skills & Requirements
Must-have
clear, legally sound written communications
interpreting policy terms
life insurance law awareness
coaching decision-making skills
balancing competing priorities
Nice-to-have
customer-centred outcomes
collaborative ways of working
empathetic procedural fairness
strong regulatory awareness
Key Requirements
willingness to build life insurance law capability