The Performance Quality Analyst I is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise
Job Summary
The Performance Quality Analyst I is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise.
This role combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Elevance Health offers a range of market-competitive total rewards including medical, dental, vision, and wellness programs.
Matching Summary
The Performance Quality Analyst I is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise.
Skills & Requirements
Must-have
Bilingual in English and Spanish
Experience in healthcare or insurance
Knowledge of claims processing
Nice-to-have
Strong analytical skills
Ability to work in a hybrid environment
Experience with Medicare and Medicaid
Key Requirements
BS/BA degree
2+ years related experience
Minimum one-year experience in healthcare industry