Technical Helpdesk Agent

Kone Com Kw

**
Service mindset
Organizational skills
Technical problem-solving
** Kone Com Kw is seeking a Technical Helpdesk Agent to manage incoming technical support requests from personnel, ensuring that issues are prioritized and addressed efficiently. The role requires strong communication skills, a service-oriented attitude, and familiarity with technical systems, with the added benefit of hybrid working conditions and a supportive company culture. **

Job Summary

  • As a Technical Helpdesk Agent, you will process incoming technical requests from KONE personnel.
  • You will determine urgency and assign a Product Specialist to the technician.
  • The role offers a diverse job experience with a hybrid working option and training opportunities.

Matching Summary

Match Score: 75

** Kone Com Kw is seeking a Technical Helpdesk Agent to manage incoming technical support requests from personnel, ensuring that issues are prioritized and addressed efficiently. The role requires strong communication skills, a service-oriented attitude, and familiarity with technical systems, with the added benefit of hybrid working conditions and a supportive company culture. **

Skills & Requirements

Must-have

  • Service Mindset
  • Organizational skills
  • Technical problem-solving

Nice-to-have

  • Team player
  • Stress resistant
  • Knowledge of lifts

Key Requirements

  • Fluent in Dutch
  • Knowledge of English
  • Experience with Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter