Guest Experience Manager - Fifa World Cup 26™ (atlanta, Miami)

OnLocationEXP

Atlanta, USA
On-site
Hospitality gifting management
Guest experience staff management
External vendor management
The Guest Experience Manager position at OnLocationEXP for the FIFA World Cup 2026 in Atlanta and Miami seeks a highly organized individual with a strong background in VIP hospitality and project management. The role focuses on delivering exceptional guest experiences by managing hospitality services and collaborating with various stakeholders

Job Summary

  • Shape and deliver the end-to-end hospitality experience at one of the FIFA World Cup 2026 host cities.
  • Oversee hospitality gifting, guest experience staff, vendor management, entertainment, and omnichannel communication.
  • Manage access control strategy, guest tiering, zone control, and staff allocation across all hospitality areas.

Matching Summary

Match Score: 85

The Guest Experience Manager position at OnLocationEXP for the FIFA World Cup 2026 in Atlanta and Miami seeks a highly organized individual with a strong background in VIP hospitality and project management. The role focuses on delivering exceptional guest experiences by managing hospitality services and collaborating with various stakeholders.

Skills & Requirements

Must-have

  • Hospitality gifting management
  • Guest experience staff management
  • External vendor management
  • Access control strategy
  • Cross-functional working groups

Nice-to-have

  • Creative and highly organized
  • Seamless alignment and premium service delivery
  • Fluent in Spanish and/or French

Key Requirements

  • Minimum 5 years of experience in VIP hospitality
  • Proven project management skills
  • Experience in multi-venue or international events
  • Willingness to travel across the USA, Mexico, and Canada

Work Rights

Not specified

Tailored Resume

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