Customer Success Manager - Adaptive Planning

Workday

San Francisco, CA, USA
Base: $107,000 - $160,400; bonus/equity: not speci...
Fully remote
3+ years of csm experience
2+ years with change management practices
Experience using salesforce and gainsight
The Customer Success Manager plays a critical role in ensuring that Workday’s customers achieve value from our solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring that Workday’s customers achieve value from our solutions.
  • You will support customers through regular checkpoints to drive value, adoption, and retention.
  • Workday offers a culture rooted in integrity, empathy, and shared enthusiasm.

Matching Summary

The Customer Success Manager plays a critical role in ensuring that Workday’s customers achieve value from our solutions.

Salary

Base: $107,000 - $160,400; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years of CSM experience
  • 2+ years with change management practices
  • Experience using Salesforce and Gainsight

Nice-to-have

  • Strong relationship building skills
  • Executive presence and high-level communication
  • Ability to manage ambiguity

Key Requirements

  • Bachelor’s degree or equivalent work experience
  • Proven account management experience
  • 3+ years of proven ability to collaborate with customers

Work Rights

Not specified

Tailored Resume

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