Retail Customer Service Supervisor Full Time

BJ's Wholesale Club

Taunton, MA, United States
$20.50 - $25.63 ph
**
Leadership and team development
Driving club performance
Ensuring positive member experience
** BJ's Wholesale Club is seeking a Retail Customer Service Supervisor in Taunton, MA, to lead teams and enhance member experience. The role emphasizes leadership, operational excellence, and talent development within a customer-focused environment. **

Job Summary

  • The Member Experience Supervisor is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage.
  • Key responsibilities include developing talent, displaying leadership, delivering results consistently, leading audit compliance efforts, and driving collaboration with Business Partners.
  • BJ's Wholesale Club offers a comprehensive benefits package including weekly pay, free memberships, generous paid time off, and flexible health benefits.

Matching Summary

Match Score: 75

** BJ's Wholesale Club is seeking a Retail Customer Service Supervisor in Taunton, MA, to lead teams and enhance member experience. The role emphasizes leadership, operational excellence, and talent development within a customer-focused environment. **

Salary

$20.50 - $25.63

Skills & Requirements

Must-have

  • Leadership and team development
  • Driving club performance
  • Ensuring positive member experience
  • Executing policies and procedures
  • Achieving financial performance targets

Nice-to-have

  • Strategic thinking and data-driven decisions
  • Fostering a culture of growth
  • Promoting ethical decision-making and inclusion
  • Recognizing and retaining top talent

Key Requirements

  • 2 years customer service or sales experience
  • Basic computer knowledge
  • High school diploma or equivalent
  • Open shift availability
  • At least 18 years of age

Work Rights

Not specified

Tailored Resume

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