Customer Success Manager - Adaptive Planning

Naplesfoplodge38

San Francisco, CA, USA
Base: $107,000 - $160,400; bonus/equity: not speci...
Fully remote
3+ years of csm experience
2+ years with change management
Experience using salesforce and gainsight
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday Adaptive Planning solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday Adaptive Planning solutions.
  • You will act as a trusted advisor, facilitating customer adoption and driving value throughout their journey.
  • Workday offers a supportive culture focused on integrity, empathy, and collaboration.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday Adaptive Planning solutions.

Salary

Base: $107,000 - $160,400; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years of CSM experience
  • 2+ years with change management
  • Experience using Salesforce and Gainsight

Nice-to-have

  • Strong relationship building skills
  • Ability to manage ambiguity
  • Excellent verbal and written communication

Key Requirements

  • Bachelor’s degree or equivalent work experience
  • Proven account management experience
  • Experience collaborating with executive-level customers

Work Rights

Not specified

Tailored Resume

Cover Letter