Customer Service Representative - Patient Registration

R1 RCM Inc.

Baltimore, MD, United States
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Collecting information accurately and quickly
Listening with compassion
Confident multi-tasker
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • collecting information accurately and quickly
  • listening with compassion
  • confident multi-tasker
  • quick study with technology
  • typing and answering phones
  • working across multiple screens
  • inputting data correctly

Nice-to-have

  • ease patient anxiety
  • build rapport in real time
  • expect the unexpected
  • contribute, think boldly
  • explore new paths for career

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter