Head Butler

Accor

Phuket, Thailand
On-site
Previous butler experience in luxury hotels
Strong communication skills with fluency in english
Ability to work shifts weekends and holidays
The role involves leading, managing, and developing the Butler team to deliver exceptional service standards in line with MGallery brand expectations

Job Summary

  • The role involves leading, managing, and developing the Butler team to deliver exceptional service standards in line with MGallery brand expectations.
  • Candidates must anticipate guest needs and handle special requests with professionalism, discretion, and attention to detail while coordinating closely with Front Office, Housekeeping, and Food & Beverage.
  • The position requires training, coaching, and motivating team members to foster a culture of excellence, professionalism, and guest satisfaction.

Matching Summary

The role involves leading, managing, and developing the Butler team to deliver exceptional service standards in line with MGallery brand expectations.

Skills & Requirements

Must-have

  • Previous Butler experience in luxury hotels
  • Strong communication skills with fluency in English
  • Ability to work shifts weekends and holidays
  • Professional appearance and grooming standards
  • Experience coordinating across multiple departments

Nice-to-have

  • Thai language skills or additional languages
  • Formal Butler training certification
  • Experience in private residences or high-end service
  • Strong problem-solving skills
  • Adaptability in fast-paced luxury environments

Key Requirements

  • Previous Butler experience preferred
  • Fluency in English required
  • Flexibility for shift work including weekends and holidays

Work Rights

Not specified

Tailored Resume

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