Program Manager (market Research)

Press Ganey

South Bend, IN, US
Base: $80,000 to $95,000; bonus: discretionary bon...
Fully remote
3+ years market research project management
Survey platform experience required
Quality assurance process expertise
The company empowers organizations to deliver the best experiences by turning data into insights that drive innovation and action

Job Summary

  • The company empowers organizations to deliver the best experiences by turning data into insights that drive innovation and action.
  • This role manages Voice of Customer and Employee programs end-to-end, serving as the single point of contact for clients and cross-functional teams.
  • Candidates must demonstrate success delivering market research projects in deadline-driven environments while managing multiple concurrent initiatives.

Matching Summary

The company empowers organizations to deliver the best experiences by turning data into insights that drive innovation and action.

Salary

Base: $80,000 to $95,000; Bonus: Discretionary bonus tied to achieved results; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • 3+ years market research project management
  • Survey platform experience required
  • Quality assurance process expertise
  • Client requirements gathering skills
  • Timeline management for multiple projects

Nice-to-have

  • Creative problem solving in ambiguity
  • Technical troubleshooting abilities
  • Collaborative team work ethic
  • Passion for continuous learning
  • Strong written and oral communication

Key Requirements

  • Bachelor's degree required
  • 3+ years market research project management experience
  • Experience with survey platforms and QA processes

Work Rights

Not specified

Tailored Resume

Cover Letter