System Operations Specialist / System Support Specialist
Interactive Brokers Group, Inc.
Hong Kong, Hong Kong
Hybrid (4 days in office / 1 day remote)
Monitor system health
Troubleshoot operational issues
Linux operating system knowledge
Interactive Brokers Group, Inc. is seeking a System Operations Specialist to join their Technical Operations (TOPS) team in Hong Kong. The role involves monitoring and providing operational support for their global brokerage systems, troubleshooting issues, and collaborating with various technical teams
Job Summary
The Technical Operations (TOPS) team monitors and provides global operational support for applications, systems, and critical business technology 24/7/365 to offer the finest online trading experience.
Responsibilities include monitoring system health, analyzing and resolving operational issues, participating in post-incident reviews, and providing internal 2nd-level technical support.
The company offers competitive salary, performance-based bonus, stock grant, excellent health benefits, annual leave, corporate events, daily catered lunch, and opportunities for career progression.
Matching Summary
Match Score: 85
Interactive Brokers Group, Inc. is seeking a System Operations Specialist to join their Technical Operations (TOPS) team in Hong Kong. The role involves monitoring and providing operational support for their global brokerage systems, troubleshooting issues, and collaborating with various technical teams.
Skills & Requirements
Must-have
Monitor system health
Troubleshoot operational issues
Linux operating system knowledge
Fast-paced environment problem solving
Fluent in English communication
Nice-to-have
Securities and commodities markets knowledge
Retail or institutional trade support experience
Unix/Linux command line experience
Scripting languages experience
Desire to learn new technologies
Key Requirements
Bachelor's or apprenticeship in technical discipline
Working knowledge of computing concepts
Working knowledge of networking
Working knowledge of Linux
Ability to work rotational shifts including weekends and holidays