The FSE is responsible for ensuring full compliance with service delivery processes and delivering services effectively and efficiently
Job Summary
The FSE is responsible for ensuring full compliance with service delivery processes and delivering services effectively and efficiently.
The role includes installation, commissioning, maintenance, and managing key customer accounts to ensure customer satisfaction.
Philips is a health technology company committed to providing quality healthcare access globally and encourages candidates with partial experience to apply.
Matching Summary
The FSE is responsible for ensuring full compliance with service delivery processes and delivering services effectively and efficiently.
Skills & Requirements
Must-have
MRI field service engineering
Corrective Maintenance
Preventive Maintenance (PM) Schedules
Installation and Commissioning
Customer Service and Satisfaction
Spare Parts Coordination
Escalation Management
Nice-to-have
Regulatory Compliance
Data Analysis & Interpretation
Root Cause Analysis
Technical Documentation
KPI Monitoring and Reporting
Team Collaboration
Adaptability as Territory Manager backup
Key Requirements
Minimum 2 years experience in IT, Network Diagnosis, System Connectivity, Remote Service
Vocational Education or Bachelor's Degree in Engineering, Medical, Science related field