Eligibility Operations Worker – Norfolk

Health & Human Services - Agency 25

Norfolk, NE, US
Base: $20.859; bonus/equity: not specified; benefi...
Reviewing applications for assistance
Verifying financial and demographic information
Utilizing microsoft office suite
DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker

Job Summary

  • DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker.
  • As an Eligibility Operations Worker, you will participate in 6-8 weeks of paid training to prepare you to determine eligibility for individuals within our Economic Assistance or Medicaid programs.
  • We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.

Matching Summary

DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker.

Salary

Base: $20.859; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Reviewing applications for assistance
  • Verifying financial and demographic information
  • Utilizing Microsoft Office Suite
  • Navigating multiple computer programs simultaneously
  • Protecting confidential information
  • Interpreting and applying program regulations

Nice-to-have

  • Passion for helping people
  • Excellent customer service commitment
  • Empathy and respect to those served
  • Positive working relationships
  • Sociological conditions influencing human behavior

Key Requirements

  • 24 semester hours post high school education
  • Experience in customer service
  • Experience determining public assistance eligibility
  • Experience examining financial loan applications
  • Experience with medical or unemployment insurance claims
  • Experience with rehabilitation claims
  • Experience with unemployment services

Work Rights

Not specified

Tailored Resume

Cover Letter