Senior Public Tour Operations Coordinator

Boeing Aerostructures Australia

Mukilteo, WA, United States
$70,550 - $95,450 py
100% onsite
Customer service and communication skills
Problem-solving and handling difficult situations
Supervising operations and ensuring quality
This role executes and implements approved policies and procedures, oversees daily operations for all onsite experiences, and assists with the development of new programs

Job Summary

  • This role executes and implements approved policies and procedures, oversees daily operations for all onsite experiences, and assists with the development of new programs.
  • The Senior Public Tour Operations Coordinator will act as rotational Lead on Duty (LOD) to guide daily facility operational excellence and lead emergency response.
  • At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.

Matching Summary

This role executes and implements approved policies and procedures, oversees daily operations for all onsite experiences, and assists with the development of new programs.

Salary

$70,550 - $95,450

Skills & Requirements

Must-have

  • Customer service and communication skills
  • Problem-solving and handling difficult situations
  • Supervising operations and ensuring quality
  • Lead on Duty rotation and emergency response
  • Administer ticketing system and onsite sales
  • Process improvement and project management

Nice-to-have

  • Enthusiastic and inspirational team leader
  • Culture of hospitality
  • Sound judgment and business acumen
  • Collaborates well

Key Requirements

  • 3+ years customer service experience
  • 3+ years multi-tasking in team environment
  • Ability to work weekends and holidays
  • Must be a 'U.S. Person'

Work Rights

Must be a 'U.S. Person'

Tailored Resume

Cover Letter