Tier 3, Advanced Voice Routing And Portability

Comcast

Remote
Base: $15.80 usd-$37.03 usd; bonus/equity: not spe...
Mobile number porting experience
Strong analytical skills
Microsoft tools proficiency
This role plays a critical behind-the-scenes role supporting Xfinity Mobile operations nationwide

Job Summary

  • This role plays a critical behind-the-scenes role supporting Xfinity Mobile operations nationwide.
  • The position focuses on complex troubleshooting and number portability, requiring strong analytical skills and attention to detail.
  • Employees are expected to own the customer experience and support a culture of inclusion.

Matching Summary

This role plays a critical behind-the-scenes role supporting Xfinity Mobile operations nationwide.

Salary

Base: $15.80 USD-$37.03 USD; Bonus/Equity: Not specified; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile number porting experience
  • Strong analytical skills
  • Microsoft tools proficiency

Nice-to-have

  • Troubleshooting mindset
  • Experience with fraud investigations
  • Ability to work cross-functionally

Key Requirements

  • 2-3 years of relevant experience
  • High School Diploma / GED
  • Direct experience with mobile number portability

Work Rights

Not specified

Tailored Resume

Cover Letter