Online Banking Center Manager (outbound Telephone) [ref No: Obcmot-al] At Banking / Finance

Me2Works

Hong Kong
On-site
Remote banking systems implementation
Financial technology transformation
Business requirements management
Me2Works is seeking an Online Banking Center Manager to lead the transformation of their remote banking and customer service centers in Hong Kong. The ideal candidate will have relevant experience in managing and implementing online banking systems, strong project management skills, and proficiency in English and Cantonese

Job Summary

  • Lead the intelligent transformation of remote banking/customer service centers, empowering business operations through financial technology and other means.
  • Manage requirements for remote banking/customer service systems, identifying business pain points and converting them into business requirements.
  • Continuously iterate and optimize remote banking/customer service systems, enhancing user experience, improving efficiency, and reducing costs.

Matching Summary

Match Score: 85

Me2Works is seeking an Online Banking Center Manager to lead the transformation of their remote banking and customer service centers in Hong Kong. The ideal candidate will have relevant experience in managing and implementing online banking systems, strong project management skills, and proficiency in English and Cantonese.

Skills & Requirements

Must-have

  • remote banking systems implementation
  • financial technology transformation
  • business requirements management
  • project execution and deployment
  • system training and support
  • user experience optimization

Nice-to-have

  • goal-driven approach
  • handling pressure
  • quick learning skills
  • logical reasoning
  • resource integration

Key Requirements

  • Bachelor's degree or above
  • Experience implementing remote online banking center/contact center/call center systems
  • Ability to create requirement prototypes and Product Requirements Documents
  • Proficiency in English and Cantonese

Work Rights

Not specified

Tailored Resume

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