Application Support Analyst

Barclays

Pune, India
Itil awareness
Production support
React application troubleshooting
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations

Job Summary

  • Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
  • Develop the support model and service offering to improve the service to customers and stakeholders.
  • Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.

Matching Summary

Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Skills & Requirements

Must-have

  • ITIL awareness
  • Production Support
  • React application troubleshooting
  • Relational Database support
  • Unix and Shell scripting
  • Monitoring tools experience
  • DevOps model experience

Nice-to-have

  • Continuous improvement
  • Stakeholder management
  • Risk and control policies
  • Service transition process
  • Apache Kafka
  • AWS support experience

Key Requirements

  • Unix (must)
  • Python scripting (desirable)
  • AWS support experience / certification
  • Experience with monitoring tools (App Dynamics, ITRS Geneos, Wiley Introscope, Grafana)
  • Dev Ops exposure (Nolio or Chef)
  • ETL support experience (AbInitio or Informatica)

Work Rights

Not specified

Tailored Resume

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