Security Managed Services Engineer (l1)

NTT DATA

Jakarta, Indonesia
Firewall infrastructure maintenance
Itil processes knowledge
Ticket handling discipline
As a Security Managed Services Engineer (L1) at NTT DATA, you will focus on maintaining clients' firewall infrastructures

Job Summary

  • As a Security Managed Services Engineer (L1) at NTT DATA, you will focus on maintaining clients' firewall infrastructures.
  • Your main objective will be to ensure Service Level Agreements (SLAs) are met with zero missed conditions.
  • You will contribute to a proactive approach in managing and optimizing workflows.

Matching Summary

As a Security Managed Services Engineer (L1) at NTT DATA, you will focus on maintaining clients' firewall infrastructures.

Skills & Requirements

Must-have

  • firewall infrastructure maintenance
  • ITIL processes knowledge
  • ticket handling discipline

Nice-to-have

  • client-centric approach
  • ability to work under pressure
  • positive outlook

Key Requirements

  • Bachelor's degree in IT/Computing
  • entry-level experience in security support
  • working knowledge of ITSM tools

Work Rights

Not specified

Tailored Resume

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