Deep hands-on knowledge of road and mountain bikes
Fluent discussion of drivetrain compatibility
Ability to explain saddle selection differences
Sur La Table is seeking a Seasonal Competitive Cyclist Gearhead to provide expert customer service regarding cycling gear, requiring deep knowledge of bicycles and their components. The role is remote, with intensive training and flexible scheduling, aiming to enhance customer experience and retention through knowledgeable interactions
Job Summary
This role requires deep, hands-on knowledge of road and/or mountain bikes including components, fit, apparel, and gear.
Gearheads are the lifeblood of Competitive Cyclist and Backcountry, serving as the first point of contact for customers.
Training is paid and conducted remotely from May 26 to June 9 with all equipment provided by the company.
Matching Summary
Match Score: 85
Sur La Table is seeking a Seasonal Competitive Cyclist Gearhead to provide expert customer service regarding cycling gear, requiring deep knowledge of bicycles and their components. The role is remote, with intensive training and flexible scheduling, aiming to enhance customer experience and retention through knowledgeable interactions.
Salary
Pay: $17.50/hr; Training: Paid ($17.50/hr); Benefits: Not specified
Skills & Requirements
Must-have
Deep hands-on knowledge of road and mountain bikes
Fluent discussion of drivetrain compatibility
Ability to explain saddle selection differences
Knowledge of gravel and CX build distinctions
Availability for weekend shifts
Weekday availability until 9pm MST
Nice-to-have
Passion for cycling activities
Love for customer service interactions
Authentic and meaningful communication style
Commitment to rider experience ownership
Key Requirements
Must be available at least one weekend day per week
Must have weekday availability until 9pm MST
Wired internet connection required for remote work