Technical Support Specialist - Open Banking @ing Hubs Ro

ING Hubs Romania

Bucharest, Romania
**
Api troubleshooting experience
Oauth 2.0 authentication knowledge
Itil incident management processes
** ING Hubs Romania is seeking a Technical Support Specialist for its Open Banking program, focused on providing support to external developers using ING APIs. The role involves troubleshooting, incident resolution, and effective communication with both clients and internal teams to enhance developer experiences. **

Matching Summary

Match Score: 75

** ING Hubs Romania is seeking a Technical Support Specialist for its Open Banking program, focused on providing support to external developers using ING APIs. The role involves troubleshooting, incident resolution, and effective communication with both clients and internal teams to enhance developer experiences. **

Skills & Requirements

Must-have

  • API troubleshooting experience
  • OAuth 2.0 authentication knowledge
  • ITIL incident management processes
  • Developer portal support
  • English verbal communication skills

Nice-to-have

  • Strong empathy for customer needs
  • Ability to collaborate with legal teams
  • Experience with fintech partners
  • Analytical skills for pattern identification

Key Requirements

  • Bachelor's Degree preferably in IT
  • Excellent English verbal and written skills
  • Experience in customer support roles

Work Rights

Not specified

Tailored Resume

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