Member Service Representative (full-time) - Long Beach
Navy Federal Credit Union
Long Beach, CA, United States
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Platform banking functions
Account discrepancies and service requests
Handling cash and negotiable instruments
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Navy Federal Credit Union is seeking a full-time Member Service Representative in Long Beach, CA, to assist members with various financial products and services. The role focuses on relationship building, effective communication, and problem-solving while adhering to regulations.
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Job Summary
Navy Federal provides a meaningful career experience with a culture that is energized, engaged, and committed.
Teams are rewarded with highly competitive pay and generous benefits and perks.
The company has received numerous accolades, including being recognized as a FORTUNE 100 Best Companies to Work For®.
Matching Summary
Match Score: 75
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Navy Federal Credit Union is seeking a full-time Member Service Representative in Long Beach, CA, to assist members with various financial products and services. The role focuses on relationship building, effective communication, and problem-solving while adhering to regulations.
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Skills & Requirements
Must-have
platform banking functions
account discrepancies and service requests
handling cash and negotiable instruments
processing routine transactions
verbal and written communication skills
Nice-to-have
building effective relationships
exercising sound judgment
embracing and supporting change
navigating multiple systems efficiently
Key Requirements
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution