Relationship Manager - Client Service, Analyst

BlackRock

Budapest, Hungary
4d onsite
Client relationship management
Issue resolution
Operational excellence
The Client Experience Management (CEM) team is passionate about ensuring BlackRock delivers outstanding client experience, acting as a client’s central contact point for all day-to-day servicing, queries, and issues

Job Summary

  • The Client Experience Management (CEM) team is passionate about ensuring BlackRock delivers outstanding client experience, acting as a client’s central contact point for all day-to-day servicing, queries, and issues.
  • The successful candidate will be responsible for working closely with personnel in regional offices and directly servicing Institutional Clients, primarily managing the servicing relationship for UK Pension Schemes clients.
  • BlackRock offers a wide range of employee benefits including retirement investment tools, education reimbursement, and resources to support physical health and emotional well-being.

Matching Summary

The Client Experience Management (CEM) team is passionate about ensuring BlackRock delivers outstanding client experience, acting as a client’s central contact point for all day-to-day servicing, queries, and issues.

Skills & Requirements

Must-have

  • Client relationship management
  • Issue resolution
  • Operational excellence
  • Attention to detail
  • Client onboarding
  • Service improvement initiatives

Nice-to-have

  • Curious and experimental mindset
  • Collaborative team player
  • Client-centric service model
  • Thought leadership

Key Requirements

  • Up to 3 years client facing experience
  • Bachelor's degree in Economics, Finance or similar
  • Deep interest in capital markets
  • Strong client service skills
  • Excellent communication skills
  • Excellent attention to detail
  • Strong planning and organizational skills
  • Excellent working knowledge of Microsoft software
  • Project management experience is an advantage
  • Professional qualifications an advantage

Work Rights

Not specified

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