Software Technical Account Manager Ii (traveling)

Axon

Atlanta, Georgia, United States
Competitive salary; not specified; 401k with emplo...
80% travel, on-site (must be based within an hour of atlanta)
4+ years technical account management experience
Saas solution deployment and configuration
Sql server and microsoft power bi expertise
Axon is seeking a Software Technical Account Manager II to provide high-level technical support and drive software adoption within law enforcement agencies. The role involves significant travel, with a focus on customer advocacy, complex deployments, and collaboration across teams to enhance public safety

Job Summary

  • The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to protect life.
  • Candidates must be willing to travel 80% of the time to agency locations across the US while based near an Axon Hub in Atlanta.
  • Axon offers competitive benefits including medical, dental, vision plans, paid parental leave, and learning development programs.

Matching Summary

Match Score: 85

Axon is seeking a Software Technical Account Manager II to provide high-level technical support and drive software adoption within law enforcement agencies. The role involves significant travel, with a focus on customer advocacy, complex deployments, and collaboration across teams to enhance public safety.

Salary

Competitive salary; Not specified; 401k with employer match

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • SQL Server and Microsoft Power BI expertise
  • Windows OS and networking troubleshooting
  • 80% travel to agency locations required

Nice-to-have

  • Experience with public safety or law enforcement sectors
  • Familiarity with RMS, CAD, and CJIS standards
  • Relevant technical certifications like ITIL or Cisco
  • Ability to pass CJIS background check
  • Strong cross-functional collaboration skills

Key Requirements

  • Bachelor's degree in business administration or computer science
  • Must pass Criminal Justice Information Services (CJIS) background check
  • 4+ years of experience in technical account management

Work Rights

Not specified

Tailored Resume

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