Customer Service Operator

UPS

Italy
Customer service
Case investigation
Process monitoring
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • He/She documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • customer service
  • case investigation
  • process monitoring
  • documenting information

Nice-to-have

  • rewarding culture
  • talented teams
  • passion and drive

Key Requirements

  • Fixed Term Employee Type

Work Rights

Not specified

Tailored Resume

Cover Letter