HR Contact Center Associate with Dutch and English (Remote) – 12-months (fixed-term) contract , MHLS (My HR Live Support)

Amazon

Prague, Czech Republic
Base: pln 5.500 monthly; bonus/equity: performance...
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Fluent in dutch and english
Rotational shift availability
Quiet private home office
** Amazon is seeking an HR Contact Center Associate proficient in Dutch and English for a 12-month fixed-term remote contract. The role involves providing support to employees and managers regarding HR queries related to benefits, payroll, and other employee lifecycle concerns. **

Job Summary

  • This role supports Amazon's HR Contact Center team across EMEA countries by resolving employee queries regarding benefits, payroll, and onboarding.
  • The position requires handling contacts in both Dutch and English with a high degree of customer focus while adhering to standard operating procedures.
  • Amazon offers a comprehensive compensation package including performance bonuses, pension plans, health insurance, and an Employee Assistance Program.

Matching Summary

Match Score: 75

** Amazon is seeking an HR Contact Center Associate proficient in Dutch and English for a 12-month fixed-term remote contract. The role involves providing support to employees and managers regarding HR queries related to benefits, payroll, and other employee lifecycle concerns. **

Salary

Base: PLN 5.500 monthly; Bonus/Equity: Performance bonuses may apply; Benefits: Pension, health insurance, MultiSport card, EDC/Extras, commuter benefits, EAP

Skills & Requirements

Must-have

  • Fluent in Dutch and English
  • Rotational shift availability
  • Quiet private home office
  • Reliable internet connection 20mbps+
  • Employee life-cycle query resolution

Nice-to-have

  • Customer focus mindset
  • Process improvement identification
  • Effective verbal and written communication
  • Proactive feedback seeking

Key Requirements

  • Minimum base pay PLN 5,500 monthly
  • Work from Poland, Slovakia, or Czech Republic
  • 12-month fixed-term contract

Work Rights

Must be located in Poland, Slovakia, or Czech Republic

Tailored Resume

Cover Letter