Job Summary

• The Service Delivery Manager is responsible for supporting Absence and Disability Management client program goals through effective administration, operational oversight, and client partnership.
• TELUS Health offers a competitive compensation and total rewards package designed to support your physical, mental, and financial well-being.
• You’ll join a collaborative, remote-first environment that values expertise, continuous improvement, accountability, and human-centered leadership.

Matching Summary

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Competitive medical, dental, and vision coverage, 401(k) retirement savings plan with employer contribution, Generous paid time off, Employee Assistance Program (EAP) and wellness resources, Professional development opportunities

Skills & Requirements

Key Requirements

• Minimum 2 years management experience
• 5+ years case management experience
• Strong knowledge of U.S. leave and disability management
• In-depth knowledge of federal, state, and municipal leave legislation
• Demonstrated client and account management experience
• Excellent presentation, communication, and stakeholder-management skills

Work Rights