Guest Service Associate - Front Office

Hotel Chadstone Melbourne MGallery

Chennai, TN, India
On-site
Guest check in and checkout assistance
Cashiering duties performance
Handling guest complaints tactfully
Hotel Chadstone Melbourne MGallery is seeking a Guest Service Associate for their front office in Chennai, TN, India. The role involves assisting guests with check-in and check-out processes, handling cash transactions, and ensuring a high standard of guest service

Job Summary

  • The role involves welcoming guests, registering them, and issuing room keys according to departmental standards.
  • Employees are expected to maintain privacy and confidentiality while handling guest mail, messages, and phone calls.
  • The position requires vigilance regarding credit matters and alerting security or management of any suspicious activities.

Matching Summary

Match Score: 85

Hotel Chadstone Melbourne MGallery is seeking a Guest Service Associate for their front office in Chennai, TN, India. The role involves assisting guests with check-in and check-out processes, handling cash transactions, and ensuring a high standard of guest service.

Skills & Requirements

Must-have

  • Guest check in and checkout assistance
  • Cashiering duties performance
  • Handling guest complaints tactfully

Nice-to-have

  • Knowledge of food and beverage services
  • Ability to promote hotel sales
  • Strong interpersonal communication skills

Key Requirements

  • Relevant front office experience preferred
  • Bachelor degree or diploma in Hotel Management advantageous
  • Fresher candidates are eligible to apply

Work Rights

Not specified

Tailored Resume

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