Not specified (assumed hybrid or onsite based on industry norms)
Advanced knowledge of workforce management
Strong analytical skills
Experience with reporting and data visualization tools
Medtronic is seeking a Real-time Analyst for Workforce Management to enhance contact center performance by monitoring metrics and collaborating with various teams. The ideal candidate will have strong analytical skills and experience in data-driven decision-making, with a focus on meeting service level agreements. This role offers competitive compensation and a commitment to employee development and well-being
Job Summary
At Medtronic, you can begin a life-long career of exploration and innovation.
You will partner closely with Operations, Planning, and Scheduling teams to ensure service level agreements are met.
Medtronic offers a competitive salary and flexible benefits package.
Matching Summary
Match Score: 85
Medtronic is seeking a Real-time Analyst for Workforce Management to enhance contact center performance by monitoring metrics and collaborating with various teams. The ideal candidate will have strong analytical skills and experience in data-driven decision-making, with a focus on meeting service level agreements. This role offers competitive compensation and a commitment to employee development and well-being.
Skills & Requirements
Must-have
Advanced knowledge of Workforce Management
Strong analytical skills
Experience with reporting and data visualization tools
Nice-to-have
Data-driven decision-making
Confidence influencing stakeholders
Collaboration across teams
Key Requirements
Bachelor’s degree or equivalent relevant experience