Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923 - $46,000; bonus/equity: not specifi...
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Help desk ticketing system
Hardware and software maintenance
Troubleshoot data and network issues
** The University of Arkansas in Fayetteville is seeking a Technology Support Specialist to provide IT support and maintain technology equipment and software. The position requires strong customer service skills and technical expertise, with a focus on troubleshooting and resolving various IT issues. **

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas in Fayetteville is seeking a Technology Support Specialist to provide IT support and maintain technology equipment and software. The position requires strong customer service skills and technical expertise, with a focus on troubleshooting and resolving various IT issues. **

Salary

Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • hardware and software maintenance
  • troubleshoot data and network issues
  • end user training

Nice-to-have

  • customer service skills
  • collaborative work environment
  • strong communication skills

Key Requirements

  • Bachelor's degree in computer science or related field
  • At least one year of computer support experience
  • At least five years of computer support experience

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter