Manager – Digital Services (meetings & Events Technology Services)

Amex GBT

Gurgaon, India
Not specified; not specified; flexible benefits in...
Hybrid
14+ years experience in product development or operations
6+ years people management experience
Hands-on cvent platform experience
Amex GBT seeks a leader to drive the strategy and execution of Events Websites, Mobile Apps, and Virtual/Hybrid solutions on the Cvent platform

Job Summary

  • Amex GBT seeks a leader to drive the strategy and execution of Events Websites, Mobile Apps, and Virtual/Hybrid solutions on the Cvent platform.
  • The role involves leading a high-performing, globally distributed Digital Services team based primarily in India with accountability for scaling digital attendee experiences.
  • Candidates will benefit from flexible benefits tailored to each country, travel perks, and access to over 20,000 learning courses.

Matching Summary

Amex GBT seeks a leader to drive the strategy and execution of Events Websites, Mobile Apps, and Virtual/Hybrid solutions on the Cvent platform.

Salary

Not specified; Not specified; Flexible benefits including health insurance, retirement programs, parental leave, adoption assistance, and wellbeing resources

Skills & Requirements

Must-have

  • 14+ years experience in product development or operations
  • 6+ years people management experience
  • Hands-on Cvent platform experience
  • Global distributed team leadership
  • Virtual/Hybrid event solution strategy

Nice-to-have

  • Strong client-centric attitude
  • Influence senior stakeholders
  • Collaborate across matrixed organization
  • Customer success story documentation
  • Inclusive and collaborative culture

Key Requirements

  • Bachelor's degree or equivalent practical experience
  • 14+ years confirmed experience in Product Development, Customer Success, Operations, or Program Management
  • 6+ years of people management experience
  • Experience handling virtual teams across multiple time zones
  • Experience in M&E technology or SaaS environments

Work Rights

Not specified

Tailored Resume

Cover Letter