This role involves providing technical expertise, solving complicated and exception-based issues, optimizing systems, and leading technical projects
Job Summary
This role involves providing technical expertise, solving complicated and exception-based issues, optimizing systems, and leading technical projects.
Works independently to tackle client queries and resolve where precedent may not exist, ensuring the accurate delivery of information and resolution and training more junior staff.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Matching Summary
This role involves providing technical expertise, solving complicated and exception-based issues, optimizing systems, and leading technical projects.
Skills & Requirements
Must-have
Networking expertise
Windows Operating System knowledge
Cloud computing proficiency
Solve complicated issues
Lead technical projects
Client engagement and solutions delivery
Nice-to-have
Best practice mentality
Subject matter expertise
Collaborative and creative culture
Commitment to sustainability
Key Requirements
5 years of experience in technical support or IT infrastructure
Proficiency in Windows Operating Systems, Networking, Firewall, DNS, Proxy Server, HTTP & Websocket Protocols
Strong analytical, problem-solving, and troubleshooting skills